FAQ - Frequently Asked Questions
What is your question...
How long does it take to experience The RISE?
What else is there to do at The RISE?
LIVING SOCIAL: What is the difference between "Premium" and "Regular" tickets?
Is The RISE scary?
Is parking free?
How do you keep all of the pumpkins from rotting all month long?
What happens if I'm running late due to traffic?
How much are tickets?
What happens if it rains?
This sounds cool, but is anyone actually buying tickets?
Do I have to buy a pass to Old Westbury Gardens or Descanso Gardens in addition to my RISE ticket?
What is The RISE?
What do you do with all those pumpkin guts?
I purchased vouchers on Groupon, LivingSocial, AmazonLocal, or Travelzoo. Do I need to redeem them for tickets to The RISE? How do I do that?
Can my 2 year old come for free?
I have tickets for The RISE and need to add one or two more but it's now sold out for my timeslot. What do I do?
Are strollers or wheelchairs allowed?
Can I bring my pet?
Can I use my library pass?
Are all of your Jack O'Lanterns real pumpkins?
How do I get discount tickets?
The timeslot doesn't say SOLD OUT or WAIT LIST ONLY but when I click on it there are no more General Admission tickets. What's the deal?
Is The RISE an inside or outside event?
Can I change my ticket date / time?
Members: Is it free for members of Old Westbury Gardens, Descanso Gardens, or members of American Horticultural Society?
I missed my date. Can I use my tickets for another day?
Can I bring a tripod or monopod?
What dates/times are still available?
I'm excited about The RISE. When is it?
Where is the RISE located? How do I get there?
How are my tickets delivered?
How long does it take to carve your Jack O'Lanterns?
Do I need to buy my tickets ahead of time?
When do tickets go on sale?
My tickets won't print. What am I supposed to do?
How do I obtain a refund?
Do you offer Military discounts?
Does my 2 year old (or under 2) need a ticket?
I signed up to receive a promocode but haven't heard back.
Your website is not allowing me to select the number of tickets I want. Why?
Do you offer military discounts?
Do you have group rates?
I never got the email with my tickets after I placed my order. How do I obtain my tickets?
Copyright © 2014 by RISE of the Jack O'Lanterns.
515 North State Road
Briarcliff Manor, NY 10510
All Rights Reserved.