Have a question? Please fill out the following form to contact us. We'll get back to you within 1 business day.
All ticket sales are FINAL. We do not offer refunds and we cannot exchange tickets for different dates or times! We cannot make an exception for one person without making an expception for everyone. Our tickets are transferable so you can give them to your friends or family. The Rise is a RAIN OR SHINE event.
I never received my Tickets email, Promocode email or my Forgot Password email.
CHECK YOUR SPAM FOLDER FIRST BEFORE FILLING THIS FORM OUT. Our system automatically and immediately sends out these emails and a lot of the time they get caught in our visitor's spam folders. If it's still not in your spam folder, you can download/print your tickets by logging into our website
I filled out this form and have not heard back from you.
PLEASE CHECK YOUR SPAM FOLDER. We respond to every inquiry we receive within 24 hours or less. Our email to you is likely in your spam folder. If you do not receive a respone within 24 hours, fill in the form again and BE SURE TO TYPE IN YOUR EMAIL ADDRESS CORRECTLY! We cannot contact you if you spelled your email address incorrectly.
You may also call us during normal business hours at (516)-252-1030
although you may reach our voice mail because we are often outside
putting the show together. For the fastest response, please contact
using the form above.