Have a question? Check if your question is here first: FAQ Page
RISE of the Jack O'Lanterns is a RAIN OR SHINE event. All ticket sales are FINAL. We have a NO REFUNDS policy as noted at the time of ticket purchase. Our tickets are transferable so you can give them to your friends or family if you are unable to attend. For more information about our refund and exchange policy, click here.
If you still have questions...
Please fill out the following form to contact us. We will respond to all email inquires within 1 business day (usually within hours).
For the fastest response, please contact us using the form above. When we are outside working at the show, we cannot always return phone calls in a timely manner. You may try to call us during normal business hours at +1 (516) 252-3392. Please remember that if you reach our voice mail, you will receive a faster response by sending an email rather than leaving a voice mail message.